Privacy policy


Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Site: refers to the present Site, i.e.

Diva's Boudoir: The trade name of the Site, operated by IMAGIGROUP SARL
Products: designates the material things that can be appropriated and that are offered for sale on this Site

Content: All the elements making up the information on the Site, in particular text - images - videos.

Customer information : Hereinafter referred to as "Information (s)", which corresponds to all personal data likely to be held by Diva's Boudoir for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.
Personal information: "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "data processor" and "sensitive data and "sensitive data" have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)

1. Presentation of the website

Pursuant to Article 6 of French Law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed of the identity of the various parties involved in its creation and follow-up:

Company with a share capital of 15000€.
VAT: FR29844437806
19 Avenue du Maréchal Foch
59300 Valenciennes
Responsible for publication


Interneto vizija - J. Kubiliaus st. 6, Vilnius, Lithuania

Data protection officer

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

Use of the Diva's Boudoir site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the Diva's Boudoir site are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, Diva's Boudoir may decide to interrupt the site for technical maintenance, in which case Diva's Boudoir will endeavor to inform users of the dates and times of the intervention in advance.

The website is regularly updated by the publication manager. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to review them.

3. Description of products supplied.

The purpose of the website is the sale, by IMAGIGROUP SARL through its Diva's Boudoir trading name, of the following products:

  • Lingerie large size (babydolls, babydolls, guêpières, bodysuits, panties, thongs, kimonos, bathrobes, bustiers,
  • Stockings and pantyhose plus sizes
  • Corsets, dresses, skirts and coats
  • Shoes, boots and booties
  • Cosmetic products
  • Toys for adults
This list is provided for information purposes only and is by no means exhaustive.

Diva's Boudoir endeavors to provide information on the site that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners supplying the information.

All information provided on the Diva's Boudoir website is given for information only, and is subject to change. Furthermore, the information on the Diva's Boudoir site is not exhaustive. It is subject to modifications having been made since it was put on line.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage arising from use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a last-generation, up-to-date browser.

The site is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679)

The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for the following purposes maintenance, infrastructure improvement, infrastructure failure or if the Services generate traffic deemed abnormal.

Diva's Boudoir and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephony equipment linked to the use of the, particularly in the event of network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

Diva's Boudoir is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of IMAGIGROUP SARL.

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

IMAGIGROUP SARL acts as the publisher of the Diva's Boudoir site and is therefore responsible for the quality and accuracy of the Content it publishes.

Diva's Boudoir cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the website, and resulting either from the use of the website, or from the website itself.sulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Diva's Boudoir cannot be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from use of the site. Interactive areas (possibility of asking questions in the contact area, or on the Site in general) are available to users. Diva's Boudoir reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular provisions relating to data protection.

Where applicable, Diva's Boudoir also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for collecting Personal Data

For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: IMAGIGROUP SARL, represented by Mr MOY, its legal representative.

As the party responsible for processing the data it collects, Diva's Boudoir undertakes to comply with the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data once their consent has been obtained, and to maintain an accurate data processing register.

Whenever Diva's Boudoir processes Personal Data, Diva's Boudoir takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which Diva's Boudoir processes it.

7.2 Purpose of data collected

Diva's Boudoir may process all or part of the data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc
  • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (encrypted), etc.
  • to improve Site navigation: connection and usage data
  • to conduct optional satisfaction surveys on Diva's Boudoir: e-mail address
  • to conduct communication campaigns (e-mail, newsletter): e-mail address

Diva's Boudoir does not sell your personal data, which is therefore only used by necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Diva's Boudoir Users have the following rights:
  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' data of a personal data (Article 17 RGPD), where such data is inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or storage of which is prohibited
  • the right to withdraw consent at any time (Article 13-2c RGPD)
  • the right to limit the processing of Users' data (Article 18 RGPD)
  • right to object to the processing of Users' data (Article 21 RGPD)
  • right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to define the fate of Users' data after their death and to choose to whom Diva's Boudoir should communicate (or not) their data to a third party they have previously designated
As soon as Diva's Boudoir becomes aware of a User's death and in the absence of instructions from the User, Diva's Boudoir undertakes to deto destroy the data, unless its retention is necessary for evidentiary purposes or to meet a legal or accounting obligation.
If the User wishes to know how Diva's Boudoir uses its Personal Data, ask to rectify them or object to their processing, the User may contact Diva's Boudoir in writing at the following address:

19 Avenue du Maréchal Foch
59300 Valenciennes

In this case, the User must indicate the Personal Data that he/she would like Diva's Boudoir to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Diva's Boudoir by law, in particular as regards the retention or archiving of documents. Finally, Diva's Boudoir Users may lodge a complaint with the supervisory authorities, in particular the CNIL(

7.4 Non-disclosure of personal data

Diva's Boudoir will not process, host or transfer the Information collected on its Clients to a country located outside the European Union or recognized as "non-adequate" by the European Commission without informing the client in advance. For all that, Diva's Boudoir remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

Diva's Boudoir undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to Diva's Boudoir's attention, Diva's Boudoir must inform the Customer as soon as possible and inform the Customer of the corrective measures taken. Furthermore, Diva's Boudoir does not collect any "sensitive data" such as credit card numbers.

The User's Personal Data may be processed by Diva's Boudoir subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to Diva's Boudoir Users' data are mainly our customer service agents.

8. Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action.

Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the Diva's Boudoir site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of Diva's Boudoir and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site

8.1 Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, Diva's Boudoir uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, Diva's Boudoir takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags

The site contains a number of hypertext links to other sites, set up with the authorization of Diva's Boudoir. However, Diva's Boudoir is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.

Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.


A "cookie" is a small data file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.
Diva's Boudoir is likely to process the User's information concerning his/her visit to the Site, such as pages consulted and searches carried out. This information enables Diva's Boudoir to improve the content of the Site and the User's browsing experience.
Cookies facilitate browsing and/or the provision of services offered by the Site, and the User may configure his/her browser to allow him/her to decide whether or not to accept them.the User can also configure his/her browser to allow him/her to decide whether or not to accept cookies, so that they are stored in the terminal or, on the contrary, rejected, either systematically or depending on the sender.

The User may also configure his browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his terminal. Diva's Boudoir informs the User that, in this case, it is possible that not all the functions of his/her browser software will be available.
If the User refuses the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her navigation and experience on the Site may be limited.

This may also be the case when Diva's Boudoir or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Diva's Boudoir declines all responsibility for the consequences associated with the impaired operation of the Site and any services offered by Diva's Boudoir, resulting fromsulting (i) from the refusal of Cookies by the User (ii) from the impossibility for Diva's Boudoir to record or consult the Cookies necessary for their operation due to the User's choice. To manage Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.
at any time, the User may choose to express and modify his or her wishes with regard to Cookies. Diva's Boudoir may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Facebook, Instagram, Linkedin, Pinterest and Google Plus appearing on the Diva's Boudoir Site or in its mobile application, and if the User has accepted the deposit of cookies by continuing to navigate, Diva's Boudoir may be able to modify the User's preferences with regard to Cookies.if the User has accepted the placement of cookies by continuing to browse the Diva's Boudoir website or mobile application, Facebook, Instagram, Linkedin, Pinterest and Google Plus may also place cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Diva's Boudoir Website or mobile application. however, at any time, the User may revoke his/her consent for Diva's Boudoir to deposit this type of cookie.

Article 9.2. INTERNET TAGS

Diva's Boudoir may occasionally use Internet tags (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a partner who specializes in the use of Internet tags.we may use Internet tags (also known as "action tags", "single-pixel GIFs", "clear GIFs", "invisible GIFs" and "one-to-one GIFs") and deploy them through a Web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.

This technology enables Diva's Boudoir to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other Internet sites using these tags, compile reports on Site activity for Diva's Boudoir, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Valenciennes.

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